The folks at Co-Auto are honest and transparent. Their front end staff (we've dealt with Rochelle and Matt), do an excellent job communicating your options, and I have always gotten the information I needed to make an informed decision about what work needed to be done. Their Mechanics are thorough, and document all of the diagnostics and work they do. We have had small job (e.g. used car checks) and larger jobs (power steering service) with them, and have been totally happy with the process. Friends have mentioned that their pricing is a little higher than some competitors, but 1) they use all OE parts (worth it) and 2) the small premium paid for excellent service and transparency is worth every penny in the long run. Also their quotes have almost always fallen within the range of other shops in the area. If I payed myself for the time I spent worrying about repairs in the past, it would have covered going with Co-Auto from the get go. We have gone back time and time again because of this.