We took our car in because of a weird noise and of course they couldn't replicate it, but we sent them a video and that helped diagnose it. Reasonable prices and cool art on the walls. They're a quirky kind of place, which you can tell from their phone menu and website, but I didn't mind. I removed 1 star because the guy did that thing where he only really spoke to my husband. He also told us about their workshops to teach women more about cars, which is awesome, but maybe phrase the spiel differently so you don't offend women who DO know about cars. :) (I wasn't offended, for the record, but it did make me raise an eyebrow, haha.)