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5

I looked up CoAuto when I was looking for a shop to take my car. What surprised me most was that most of the negative reviews on Google were responded to by the owner. Since then I've had nothing but the best service. They've resolved emergency issues and been very flexible and communicative about scheduling. James especalially has been a great help and is always kind and accommodating. Prices make sense, service is great, communication is impeccable!

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I needed to get my starter repaired. I had it towed over and my service was top notch! They helped me greatly as being a single dad and only one car! They were very professional and gave me a great review of my repairs with pictures and everything! They got the ok for repairs and had my car back to me is amazing time! I can’t say enough about the staff here and how helpful they all are!! Thank you CoAuto for the amazing experience while dealing with broke car!! I will surely be a loyal customer moving forward! Highly recommend!

5

i HAD COME TO YALL'S SHOP YEARS AGO WHEN I LIVED IN RENO.. iT WAS JUST YOU BROTHERS. i FORGET WHAT VEHICLE I EVEN HAD BUT I REMEMBER YOU WERE JUST STARTING OUT. I FOUND A OLD BUSINESS CARD OF YOURS AND REMEMBERED THE SERVICE YOU GAVE ME SO I LOOKED YALL'S SHOP UP ON THE INTERNET. wOW WHAT A GREAT LOOKING SHOP YOU ALL HAVE. AND GROWN. i REMEMBER JUST THAT ONE LITTLE SPACE YOU HAD. I WISH YALL SO MUCH SUCCESS. tHANKS FOR YOUR SERVICE YEARS AGO

1

Hello, my name is Vinnie, owner of CoAuto. We have checked your records and see that we have not served you before. Please help me understand what happened. I see you also recently posted a 1 star with no description to another local garage minutes before ours. Are you calling and not hearing what you want so you leave a 1 star review? Do you realize this is our livelihood and reviews effect every family in the company? 10 families are effected because you wish to leave a review that has no explanation and you have never visited my shop. This doesn't seem fair but that's how it works. We take all our reviews seriously and do our best to be the best. I would appreciate an explanation or a phone call so we can discuss your concerns as adults. 775-360-5361 It's only fair to allow us to redeem ourselves or just explain our side of the story so we can all understand how to become better and grow from this experience. I truly hope you can call me or easier yet remove these unnecessary reviews and we can all go back to spending our short lives doing things we love. I do wish you nothing but the best, and hope everything is ok in your life. I understand the world is crazy these days, but we do need to stand together during hard times, not separate, we are all one. Thanks again, Vinnie

- CoAuto
5

This is definitely NOT your average car repair shop! They do things differently and I can’t recommend them enough. They care about the community, about the environment, their employees and their customers. For my repair, they searched high and low all across the country to locate a part no longer manufactured by GM. They also kept my bill as low as possible. Honesty, integrity, communication and empathy practiced here!

CoAuto is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call CoAuto (775) 360-5361 if you have any issues in accessing any area of our website.