5

Just had my oil change here and it was fantastic! I've been searching for a good, honest mechanic here in Reno. I took my time and I happened to have a conversation with Anthony and I decided to bring my car in. They went above and beyond, rotated and filled my tires. There always is the doomsday moment when you're getting the maintenance report but fortunately I was good to go. They mentioned minor preventative measures to act upon in the future, but it wasn't the stereotypical pressure I've received from mechanics who demand something must be fixed. Overall, they were fast, thorough and a trustworthy group of people. I've found my auto shop here in Reno. If you haven't found one yet... you definitely should come here!

5

I had a check engine light on in my car. My suspicion of the cause was correct. The mechanics pulled the diagnostic code before I left at my request. They were wonderful to work with -- this was my first time at this shop, but will now be switching from the dealership. They ROCKED!

Thanks Kim. Sure is great to know you were handled with professionalism and great customer service even as I sit here from an internet cafe in San Pedro Belize. Thank you for your kind words. Look forward to helping out in the future

- CoAuto
5

This whole team is great from Rachelle in the office to each and every technician. No surprise since the owners set the tone with their amazing communication and service. Oh - you have to check out their new digs. Huge shout out to the muralist. Thanks guys - I won't go anywhere else.

5

These guys are the best. PERIOD! With their commitment to community consciousness there is no one better suited to serve your car needs

5

The staff are amazing and very friendly they understood that I had a time constraint they worked me in and solved my problem very quickly. Please go and see these guys they are going to take care of you. I was very surprised that they also offered service after the sale via free roadside assistance. I hope I don't need it but what a great idea what a great thought super super place.

5

Absolutely the best service I've ever had getting my car worked on. They did superior work and made me feel like an old friend. Thanks so much for the over the top customer experience! Rochelle dropped me off and picked me up from a local coffee shop so I could get some work done while I waited.. Amazing. I'm sending all my friends here.

5

A top-notch auto shop. Just call for an appointment and soon afterward they (likely Vinnie) will call to give you a detailed assessment of your vehicle's situation. You will get specifics pertaining to your original problem and suggestions regarding other possible issues, but never will you be pushed to fix everything. If something comes up mid-repair, they call to evaluate with you. Prices are fair, they guarantee their work, and the turnaround time is usually faster than estimated.

5

I have been wanting to write this review for some time. CoAuto had become our go to for car repairs. My car has 150,000 miles on it and is still my "baby". They are always thoughtful to my needs and don't try to over sell me while still being honest and appropriately diagnosing the issue and correcting it. My car is running great and it's because of their knowledge and assistance! Thank you!

5

Only Pros! No Cons! So far I've been nothing short of impressed getting my SUV serviced at CoAuto. Value for Money -Only charged me $30 for an general diagnostic on the vehicle. Peace of Mind -All the parts I had installed are covered by a 24K mile warranty two year warranty and comes with roadside assistance for a year Prompt Service -I had a 8am appointment and the team at CoAuto was ready. I was able to drop off my car and head out after only a few minutes. Keeping me Up to date I've never had a mechanic keep me so well informed on the progress of my service. He treated my SUV like I had left an injured child with him. In total I had 5 separate phone calls with Vinnie. After telling me his diagnostic he further went on to very clearly explain why he recommended service with estimates on cost every step of the way. -Before beginning any work he made sure to get my approval. Twice Vinnie called to update me on cost increases and when I could expect to pick up my vehicle. -Ride Home Shuttled me home after dropping off my car. Then picked me up when my car was ready! Can't beat that! Lobby The interior is painted in a vibrant orange and decorated with works by local artists and automotive merchandise. This place breaks the negative stereotypes of car shops! And correctly focuses not only on the automotive but customer service as well.

5

Great auto repair, friendly staff, always make time for customers question, upfront prices and never a gray area in repairs or your time!

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