I came here based on the reviews, and on the fact that one of the mechanics I trust the most in Reno is now working for them since he left the other shop he worked for. Excellent customer service end to end, and Larry was kind enough on sharing the good, the bad, and the ugly that was wrong with my aging VW. He was open, frank, and answered all of my questions. Seems I'm going to have to retire my VW, but when I get a new ride I will always take it to CoAuto, without a doubt.