5

I was drifting from one shop to another before I discovered COAUTO. I will use them only now. Professional service, pictures of defective parts, text messages of cost appraisals for your approval before work begins...one word comes to mind...INTEGRIDITY

5

Always the best service in town.

5

Matt took great care to make sure that everything that needed to be done got done. These folks do what they say they’re going to do, when they say they’re going to do it and at very fair prices. Their system for communication is excellent. I will be taking my cars to them from now on.

5

What an amazing place!!! The service is exceptional and the staff go above and beyond to make your experience as easy as possible! I could not be more impressed!

5

I am so pleased with this shop, I had gone to a different repair shop an hour earlier and they said they couldn’t figure out why my car was belching white smoke. The tech at CoAuto took a look at it and knew right away what the problem was! Very professional and very friendly!

5

Great experience. It is nice to find honest competent mechanics. They are very thorough and professional. Highly recommend!

5

Did a great job on the diagnostic that I needed done. Yes, you will pay for it but it was worth every penny to know exactly what the problem is. Thanks

5

From my first contact with Rochelle( who actually knew what I was talking about) throughout the day with notifications on status, until I picked up my ride I could not have asked for or had a more pleasant experience. In addition, my mechanic fixed the issue and things are running better ever. Hope he enjoyed the cigar. Thank you again. Arnie

1

I had an appointment at 8 a.m. I had to get my 2 grandchildren to 2 different pre-school locations that morning so I had my morning planned around that. I arrived at the shop at 8 sharp and requested a Lyft ride on my phone to get home. I went into the lobby to find one customer waiting with no employees to be seen. After about 5 minutes, two more customers walked in, and the lobby was starting to fill up with customers. I looked in the garage and there was the whole crew having some sort of morning team meeting. After 20 minutes I left, cancelled my Lyft ride ($5 fee) and went about my morning getting the kids to school so they would not be late. Note to Co Auto: if you are going to have a team meeting, perhaps you should conduct it before or after business hours. I found it rude and unprofessional and won't be back.

Tim, I apologize. You're right our team meetings are held during business hours. We have spoken recently as a team about this very scenerio, as you are not the 1st to mention it. I sincerely apologize for your inconvenience and hope to make it up in the future. We have put new policies in place that allows the front office staff to assist any waiting clients during the morning meetings. We were trying our best to schedule clients for post 8:15am on our meeting days but understand that clients have schedules to adhere to as well so now if anyone arrives we handle them immediately. I apologize we couldn't be your service center, I can only hope you give us another try. Although I do appreciate honest reviews I hope you can throw us a bone and up it to a 3 star as we did not intend to ignore you. Thank you for your time. Vinnie Lucido

- CoAuto
5

I literally love this place and the people. Such a nice welcoming and helpful environment. Geoff the technician was amazing by not charging me for a part that wasn't needed and instead told me what was going on with my car and how to fix it. Everyone needs to chose this place as their auto shop. Highly recommended by me.

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