4

CoAuto puts personal service first. From the moment my daughter and walked in to have some work done on her Prius, they treated us like friends as well as valued customers. All service recommendations were run by me via text and web interface, complete with photos, before any work was done. The work itself was thorough and there were no hidden charges; on the contrary, they went out of their way to make our service experience as affordable as possible. And they go paperless as much as possible. Highly recommended.

5

Ok, so admittedly I never made it in to the shop however, Vinny from Co-Auto pretty much is a rock star and my hero for the day. My family was traveling back from Montana to California when we broke down in a very undesirable stretch of highway near Reno. Super busy, super hot and we were towing our travel trailer and I had 2 little kids and a dog with us. We called two mechanics before Co auto and no one could see us anytime soon. Vinny sensed a mother in distress I am sure and was so kind to at least offer to take a look at it for us that day. I was so overwhelmed with gratitude to at least be given a little hope!! He also took a lot of time on the phone with me to try and trouble shot the problem to maybe get us up and running again - he looked ipmour problems on the computer with me on the liner and pretty much figured out the issue - literally at the Same time an amazing NV highway patrol man and my husband got us up and running. So we didn’t need to go to the shop, but if I ever have car problems near Reno again...I know who I’m calling! Thank you Vinny - you’re the man!!!

Your a rockstar. Thank you for your kind works. Vinnie

- CoAuto
5

Grateful for the consistently high quality, attentive, and compassionate service at co auto. I Love you, and thank you for fixing my car

5

We are from NY. We took the truck to a Chevy dealer in Washington for an oil change and tire rotation, while we were there they said our breaks were getting bad...and Quoted us $1400.00 to start. we decided to wait till we got to Reno and bite the bullet and get them changed..these mountains towing this 5th wheel we didn’t want to take chances...so we took it in this morning. Rented a car and left the truck in their hands. We got a call two hours later, they went through the truck and breaks and said. “Not sure why they said your breaks are bad, they are still like new” thanks so much for the speedy job, honesty and great customer service.

5

I haven't had any work done yet, but I did decide to have them do it so I'll know Monday, but I am confident I will be happy. Just my initial experience was confidence inspiring. I feel that I have found a knowledgeable and honest shop, who truly guarantees their work. Also, I love that I can spend my money at a local place who cares about community. *Update* This place is great! They are very knowledgeable and back their work up with a roadside guarantee, so they'll reimburse you for a tow even if what's broken isn't what they worked on! They also provide pictures of the work before and after. There is so much I like about this shop, I can't even list it all. It's so worth taking your vehicle here.

Thanks for your review, how can we become a 5star to you? We would love to make that happen. Have a great day Vinnie

- CoAuto
5

Rochelle, Vince and the rest of the team at Co Auto were so unbelievably friendly and helpful. I was told during an oil change last week at a quick lube shop that my ‘15 chevy spark was most likely leaking antifreeze and I needed to get it checked out immediately. I googled car repair in Reno and found Co Auto based on their awesome reviews. I called Co Auto to see how soon I could get a diagnosis, and they told me to come in that afternoon. They diagnosed my car within 24 hours, wrote up an extremely detailed report including pictures (even took an action shot during the pressure test and circled the leak and drew an arrow to it!) and texted me with a link to the report with an invoice and price breakdown. They called me within minutes of sending the report to discuss my options. Rochelle made me feel like I was their top priority - and I was a walk in! She then helped me work with my warranty group and went out of her way to make sure I could get my car back as soon as it was finished. I cannot say enough good things about this shop...I will never go anywhere else for work on my car! Went because of the reviews, stayed for the good vibes and service :)

We are so happy that you were so pleased with our service. Hope to see you again soon. Remember our referral program can fill your belly with Great Full gardens, to take advantage of this just refer your friends or family into CoAuto for the first time and receive $20 GFG gift card, and we give your referral a $20 GFG gift card as well. Thanks again, Vinnie

- CoAuto
5

I say this without any hyperbole, this is the best mechanic I have ever been lucky enough to stumble across. The staff are incredible, fun and enthusiastic, they tell you every price up front and are actively trying to charge you LESS money. The fact that it doubles as an art gallery for local up and coming artists is an unbelievable bonus. They fixed my 4Runner on the day and even cleaned it!!! Make an appointment, do yourself a favour and make some friends. 12/10 would recommend.

Thank you Tom, Remember our referral program can fill your belly with Great Full gardens, to take advantage of this just refer your friends or family into CoAuto for the first time and receive $20 GFG gift card, and we give your referral a $20 GFG gift card as well. Thanks again, Vinnie

- CoAuto
5

The service people and staff here were so helpful, they explained everything and prices were very reasonable. We will be lifetime customers.

5

The team was very welcoming. They sat and explained what they were going to do and why with me, even when it was time for them to be closing up. The technician even came out and shook my hand. They are respectful of you as a customer and did a wonderful 60,000 tune up on my Subaru.

5

These guys are not cheap. Any place with an art gallery in the front is never going to be cheap. My wife's car is a Land Rover. I'm not rich and probably have no business owning that car. But I digress. So I needed some work done and some other work re-done because I didn't trust the first mechanic's work. I took it to these guys and they got the work done. The office staff was super awesome and kept me informed via phone. They have an automated email system for signing off on services you may need (another sign that I can't afford these guys). They sell the heck out of diagnostics and they charge a lot for it too, but I know my vehicle takes a while when you're in the computer. Overall I'd say I like these guys a lot. They do charge a bit more than I can afford but they were super cool and they got the job done. They did try to sell me a couple extra services, but they weren't pushy when I declined. Up selling is a sign of a proactive staff that cares about keeping the business open. Those are the kind of people I want working on my wife's car. So in summation, I will be back to co, if I can afford it. Thanks guys!

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